Terms of service

1. INTRODUCTION AND ACCEPTANCE

1.1. These Terms of Service (the "Terms") govern access to and use of the websites, applications, and services made available under the name Carte.store ("Carte.store", "we", "us", or "our"), including the storefront hosting service, file hosting and delivery infrastructure, and the merchant dashboard (collectively, the "Service").

1.2. These Terms are an agreement between Carte.store and the person or entity that registers for, accesses, or uses the Service to create or operate a webstore (the "Merchant", "you", or "your").

1.3. By registering an account, accessing the dashboard, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1.4. These Terms govern Merchants. Individuals who purchase products from a Merchant's webstore ("Buyers") are not parties to these Terms; their purchases are governed by the Merchant's own terms and policies and by the terms of the payment services described in Section 3.

1.5. The Service is currently available by invitation only. We may accept or decline any request for access at our sole discretion.

2. NATURE OF THE SERVICE: HOSTING PROVIDER

2.1. Carte.store is a hosting provider. The Service consists of technical infrastructure that enables you to publish and operate your own webstore: hosting of storefront pages at a URL we make available, storage and automated delivery of the digital files you upload, and a dashboard for managing your store.

2.2. Carte.store is not a marketplace, sales platform, retailer, reseller, auctioneer, payment processor, money transmitter, money services business, escrow agent, or merchant of record. We do not offer, sell, or deliver any products of our own through your webstore, and we have no ownership of, or responsibility for, the products you sell.

2.3. Every sale made through a webstore hosted on the Service is a transaction between you and the Buyer, with payment facilitated by Whop as described in Section 3. Depending on the nature of the transaction and your configuration with Whop, either you or Whop acts as the seller or merchant of record for a given transaction. In no case is Carte.store the seller or merchant of record. Carte.store is not a party to any sale and does not act as your agent, partner, or representative in connection with any sale.

2.4. We do not review, curate, endorse, or approve the products, files, descriptions, prices, or other content you publish through the Service. Content is stored and transmitted at your direction as a technical hosting function.

3. PAYMENTS AND THE WHOP PAYMENTS NETWORK

3.1. The Service does not process payments. All payment processing, settlement, and payout functionality available in connection with the Service is provided by the Whop Payments Network and its affiliated payment providers ("Whop"), a third-party payment service.

3.2. To sell through a webstore hosted on the Service, you must complete onboarding with Whop and enter into a direct contractual relationship with Whop under Whop's own terms of service and any agreements Whop requires (including those of its underlying payment processors). Your use of Whop's services is governed solely by your agreement with Whop.

3.3. Whop, not Carte.store, collects payments from Buyers, holds your settling and settled balances, executes payouts to you, and administers payment-related processes including identity verification (KYC), refunds, chargebacks, disputes, and any tax collection or remittance features Whop offers. Carte.store does not hold, control, or take custody of your funds or your Buyers' funds at any time.

3.4. Depending on the nature of a transaction and the tax settings you configure with Whop, Whop may calculate, collect, and remit VAT, sales tax, or other indirect taxes on sales from your webstore, may act as the merchant of record for the transaction, and may be identified on Buyer invoices as the party responsible for tax handling. Any such arrangement exists solely between you and Whop under your agreement with Whop. Where Whop does not handle a given tax, responsibility for that tax remains with you as described in Section 5.2.

3.5. As consideration for providing the Service, Carte.store may charge a service fee calculated as a percentage of transactions processed through your webstore. This fee is collected on our behalf through the Whop Payments Network as an application fee deducted from the transaction proceeds before settlement to your balance. The current fee schedule is communicated to you at onboarding or in the dashboard, and we may update it in accordance with Section 11.

3.6. The dashboard displays order, balance, and payout information retrieved from Whop for your convenience. Whop's own records are the authoritative source for all payment, balance, and payout data. We do not guarantee the accuracy, completeness, or timeliness of payment data displayed in the dashboard.

3.7. If your Whop account is suspended, restricted, or terminated by Whop, parts of the Service that depend on it (including checkout on your storefront) may become unavailable. Any dispute regarding payments, balances, payouts, or account restrictions imposed by Whop must be resolved between you and Whop.

4. ACCOUNT REGISTRATION AND ELIGIBILITY

4.1. You must provide accurate and complete information when your account is created and keep it up to date.

4.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

4.3. You must be at least 18 years old and capable of forming a binding contract to use the Service.

4.4. We reserve the right to suspend or terminate your account at any time if you violate these Terms or if we reasonably suspect such a violation.

5. MERCHANT CONTENT AND SOLE RESPONSIBILITY

5.1. "Merchant Content" means everything you upload, publish, or sell through the Service, including product files, product names and descriptions, prices, images, store branding, and your store's policies.

5.2. You are solely responsible for your Merchant Content and for the operation of your webstore, including without limitation:

• The legality, quality, safety, and accuracy of the products you sell and the claims you make about them;
• Owning or holding all rights, licenses, and permissions necessary to sell and deliver your Merchant Content;
• Setting your prices and your refund, cancellation, and support policies, and honoring them;
• Providing customer support to your Buyers;
• Complying with all laws applicable to your sales, including consumer protection, e-commerce disclosure, export control, and data protection laws in the jurisdictions where you sell;
• Determining, collecting, reporting, and remitting all taxes applicable to your sales, except to the extent Whop handles a given tax for a transaction as described in Section 3.4.

5.3. Carte.store has no obligation to monitor Merchant Content, but we reserve the right to remove or disable access to any Merchant Content or webstore at any time if we believe in good faith that it violates these Terms, applicable law, or the requirements of Whop or its underlying payment networks.

6. ACCEPTABLE USE

6.1. You agree to use the Service in compliance with all applicable laws and regulations.

6.2. You must not use the Service to host, sell, or distribute:

• Content that is illegal, or that promotes or facilitates illegal activity;
• Content that infringes or misappropriates any third party's intellectual property or other rights;
• Adult content, including pornography or any other sexually explicit material;
• Malware, viruses, or other harmful code;
• Content or products that are fraudulent, deceptive, or misleading, including products you cannot or do not intend to deliver;
• Products or content prohibited by Whop, its underlying payment processors, or the card networks;
• Stolen goods, counterfeit goods, or unlawfully obtained data.

6.3. You must not:

• Attempt to gain unauthorized access to the Service, other Merchants' stores, or our systems or networks;
• Interfere with or disrupt the integrity or performance of the Service;
• Use automated systems, bots, or scripts to access the Service other than through interfaces we provide for that purpose;
• Resell, sublicense, or white-label the Service without our prior written consent;
• Use the Service to launder money, evade sanctions, or facilitate any financial crime.

6.4. We reserve the right to immediately suspend or terminate the Service for any Merchant who violates this Section.

7. INTELLECTUAL PROPERTY

7.1. All intellectual property rights in the Service, including its software, design, templates, and branding, are owned by Carte.store or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for operating your webstore during the term of these Terms.

7.2. You retain all right, title, and interest in your Merchant Content. You grant Carte.store a worldwide, non-exclusive, royalty-free license to host, store, cache, reproduce, transmit, display, and technically adapt (for example, resizing images or formatting for delivery) your Merchant Content solely as necessary to provide and operate the Service.

7.3. You represent and warrant that you have all rights necessary to grant the license in Section 7.2 and that your Merchant Content does not infringe the rights of any third party.

7.4. You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse engineer or attempt to extract the source code of the Service, except to the extent permitted by law.

8. COPYRIGHT COMPLAINTS AND DMCA

8.1. As a hosting provider, Carte.store responds to notices of alleged copyright infringement in accordance with the safe harbor provisions of the Digital Millennium Copyright Act, 17 U.S.C. § 512.

8.2. If you believe that content hosted through the Service infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to [email protected]. Upon receipt of a valid notice, we will expeditiously remove or disable access to the identified material and notify the affected Merchant.

8.3. Merchants may submit a counter-notification in accordance with 17 U.S.C. § 512(g). We will process valid counter-notifications as provided by law.

8.4. We terminate the accounts of repeat infringers in appropriate circumstances.

9. THIRD-PARTY SERVICES

9.1. The Service interoperates with third-party services, including the Whop Payments Network. We do not control third-party services and are not responsible for their acts, omissions, availability, terms, or policies, or for any changes to them that affect the Service or your webstore.

9.2. Your use of any third-party service is at your own risk and subject to that third party's terms.

10. DISCLAIMERS

10.1. The Service is provided "as is" and "as available". To the maximum extent permitted by law, Carte.store disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

10.2. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that stored content will not be lost or corrupted, or that the Service will meet your requirements. You are responsible for maintaining your own backup copies of your Merchant Content.

10.3. We make no representation or warranty regarding the amount of sales, revenue, or Buyers you may obtain through your webstore.

11. FEES AND CHANGES

11.1. We may modify the Service, introduce new features, or discontinue features at any time.

11.2. We may change our service fees described in Section 3.4 by giving you reasonable prior notice through the dashboard or by email. Changes apply to transactions processed after the change takes effect.

12. LIMITATION OF LIABILITY

12.1. To the maximum extent permitted by applicable law, Carte.store shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, revenue, goodwill, or data, arising out of or in connection with the Service or these Terms, even if advised of the possibility of such damages. This includes, without limitation, damages resulting from:

• The use of or inability to use the Service;
• Any act, omission, decision, or unavailability of Whop or any other payment provider, including holds, reserves, refunds, chargebacks, or account restrictions;
• The conduct or content of any Merchant, Buyer, or other third party;
• Unauthorized access to or alteration of your content or data;
• Loss or corruption of hosted files or data.

12.2. To the maximum extent permitted by applicable law, the total aggregate liability of Carte.store for all claims arising out of or relating to these Terms or the Service shall not exceed the total service fees actually received by Carte.store attributable to your account in the 12 months preceding the event giving rise to the claim, or 100 USD, whichever is greater.

12.3. The limitations in this Section apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if a limited remedy fails of its essential purpose.

13. INDEMNIFICATION

13.1. You agree to indemnify, defend, and hold harmless Carte.store and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your Merchant Content or the products you sell;
• Any sale or attempted sale between you and a Buyer, including claims by Buyers;
• Your breach of these Terms or violation of applicable law;
• Your failure to determine, collect, or remit applicable taxes;
• Your infringement of any third party's rights.

14. TERMINATION

14.1. You may stop using the Service and request account termination at any time by contacting [email protected].

14.2. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Where practicable, we will provide reasonable advance notice of a termination without cause.

14.3. Upon termination, your storefront will cease to be served and your hosted files may be deleted. You are responsible for exporting your Merchant Content before termination. Termination of the Service does not affect your relationship or balances with Whop, which are governed by your agreement with Whop.

14.4. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 5, 7.2 (for content still in transit or backups, for a reasonable wind-down period), 10, 12, 13, and 15.

15. GOVERNING LAW AND DISPUTES

15.1. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

15.2. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Delaware, and the parties consent to personal jurisdiction and venue in those courts.

15.3. Each party waives, to the fullest extent permitted by law, any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Service.

16. CHANGES TO THESE TERMS

16.1. We may modify these Terms at any time. We will notify you of material changes through the dashboard or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16.2. If you do not agree with the updated Terms, you must stop using the Service and may terminate your account under Section 14.

17. GENERAL PROVISIONS

17.1. If any provision of these Terms is found unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining Terms shall remain in full force and effect.

17.2. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

17.3. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17.4. These Terms, together with any policies referenced in them, constitute the entire agreement between you and Carte.store regarding the Service and supersede all prior agreements on the subject.

17.5. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Carte.store.

17.6. Questions about these Terms should be sent to [email protected].

17.7. These Terms are effective as of July 23, 2026.